Client service
Orders, shipping, returns and care.
Made to order
Made to order in 3 to 5 days. You receive an email when your bag leaves the atelier.
Shipping
Complimentary insured shipping worldwide, 7-14 business days after dispatch. Duties and import taxes are paid by the recipient where applicable. Exotic-skin goods may need export documentation; we prepare it.
Returns
Unused bags in original condition may be returned within 14 days of delivery. Write to us before sending anything back.
Care
See Materials for care.
Contact
client@aligatti.com
We reply within one business day.
Permits
Our atelier partner makes and ships every bag under Indonesian wildlife trade permits for reptile skins.